Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test

Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test

36 Reply
Re:Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test
2025-05-30 07:23:58

  @neston10 Hi, thanks for the feedback.

After reviewing the previous feedback record, the latest update from the engineer was that they were unable to reproduce this issue and asked for extra cooperation from the users.

I wonder whether you'd like to update to 1.8.1 again and cooperate with our engineers for further analysis.

If you're interested, you can refer to this link to help me submit the Deco APP: How to submit Deco APP log

 

Thank you very much.

Wait for your reply.

Best regards.

 

 

 

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#12
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Re:Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test
2025-06-01 02:10:47

  @David-TP 

 

I'm also experiencing an issue where my Deco units are completely ignoring the connection preferences set in the app since updating to firmware version 1.8.1.

 

I have three Deco M9 Plus V2's running in Access Point mode. Two of them are connected via Ethernet to the main router. However, the third unit is not connecting to the preferred connection I set, it always connects to whichever Deco is designated as the "Main" deco, regardless of my settings.

 

I've tested this by placing the third Deco right next to the preferred unit, but it still insists on connecting to the "Main" Deco located on the opposite side of the house, resulting in a red signal. Even when I set the connection preference to "Auto," it continues to connect to the distant "Main" unit instead of the Deco it is sitting right next to.

 

When I downgraded to firmware version 1.6.4, the connection preferences work correctly again without any issues.

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#13
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Re:Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test
2025-06-01 09:03:49 - last edited 2025-06-01 09:04:33

  @David-TP 

 

after this update i cannot run youtube on my Samsung NEO Qled 2024. prior it was no issue. 

also i have no QOS activated, which was a bug that should be addressed in this update.

 

i tried:

 

rebooting tv

rebooting Deco

 

this dit not change a thing. when running youtube on the samsung tv, the screen just turns black.

i can run youtube on my ps5/iphone/ipad without any issue.

please resolve this bug. 

 

i run three deco M9plus V2 with firmware 1.8.1

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#14
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Re:Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test
2025-06-02 08:02:25

  @David-TP It's concerning that TP-Link engineers can't reproduce the issues, especially since multiple users with similar setups are experiencing them. It makes one wonder if they have access to the necessary hardware for proper testing.

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#15
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Re:Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test
2025-06-03 02:52:36

  @Happy-Penguin 

Thank you for the feedback.

I hope you can submit a Deco APP feedback, then ask for assistance from the senior engineers:

How to submit Deco APP log

Best regards.

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#16
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Re:Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test
2025-06-03 02:56:25

  @RdW82 

Hi, welcome to the community.

As only Samsung TV had the reported issue, I don't think it was due to the firmware of Deco.

And I saw there was similar feedback mentioned in r/Youtube as well:

https://www.reddit.com/r/youtubetv/comments/xdof6z/constantly_getting_black_screen_issue_on_samsung/

 

Have you tested connecting the TV to the mobile hotspot to see whether the issue continues?

Wait for your reply.

Best regards.

 

 

 

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#17
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Re:Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test
2025-06-04 09:18:13

  @David-TP 

 

Hello, I installed rel 56714 this morning and had big problems bringing the network back up. Ethernet backhaul appears to be disabled by default and some of the more remote decos will not reconnect to the mesh whatever I do. Fast Roaming is also disabled and can't be enabled.

 

I have 5 M9s in access point mode with a combination of mesh connection and ethernet backhaul. Usually firmware upgrades are problem free but this one was not.

 

On the main deco some combination of rebooting and switching the ethernet port eventually got it to recognise the backhaul but on another nothing will make it work. On yet another (without ethernet) it will not connect to the mesh even right next to another deco. I will perform a hardware reset on it shortly.

 

 

 

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#18
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Re:Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test
2025-06-04 09:43:32

  @nickname125 

Thank you very much for the feedback.

Please also refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

By the way, would there be any network switch used for Ethernet Backhaul among 5*Deco M9 Plus units? (If yes, can I have the model number of the switch?)

Can I have the current network map, such as:

main ISP router---main Deco M9---switch--satellite#1------<wireless>-----satellite#4

                                                                \---satellite#2------<wireless>-----satellite#5

                                                                \---satellite#3

Wait for your reply.

Best regards.

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#19
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Re:Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test
2025-06-04 10:13:42 - last edited 2025-06-04 17:53:16

  @David-TP 

 

The network map is:

 

ISP Router -- switch/hub -- main deco

 

\ <wireless> -- satellite 1 -- <wireless> -- satellite 2

                                             \ --<ethernet>-- satellite 3

\ <ethernet> -- satellite 4

 

Satellite 2 will not reconnect. The Main deco doesn't have an ethernet symbol in the list but satellite 4 is connected so I guess it is working. Satellite 3 should be ethernet but is currently connected by wireless with a very weak signal (i would actually prefer this configuration but the signal is weak and not stable enough).

 

The switch/hub is a tplink SG105. I have swapped it for another unbranded chinese one and it seems to behave the same.

 

(The two ethernets are different powerline networks with tp-link adapters) 

 

I will submit the log now.

 

 

Update: while the wifi seems to be working ok (minus the deco that won't connect) the Android App always has the error "Can't connect to Deco" when it starts up, except I can click on each Deco and see its details and what devices are connected.

 

 

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#20
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Re:Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test
2025-06-04 18:38:55

  @nickname125 i have reset the "satellite 2" deco and it still cannot be added to the network. Either in it's original position or next to the main Deco. The setup process seems to work, it says it has been added successfully, but it continues to show as offline in the app. Connecting it via ethernet seems to allow it to show as connected in the app but then Satellites 1 and 3 are shown as disconnected... however the wifi does appear to be working. Perhaps it is an app problem.

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#21
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