Night vision

Night vision

Night vision
Night vision
2025-05-08 23:24:41 - last edited 2025-06-10 06:12:51

Night vision not working WHY ? 

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#1
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1 Accepted Solution
Re:Night vision -Solution
2025-05-09 07:16:25 - last edited 2025-06-10 06:12:51

  @Jeggy 

Hi, 
Please confirm the following information for your issue.
  1. What's the model number and hardware version of your Tapo camera?
  2. How do you judge that the camera's night vision is not working? Please describe your usage scenario and problem phenomenon in detail for analysis.
Best Regards

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#2
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Re:Night vision -Solution
2025-05-09 07:16:25 - last edited 2025-06-10 06:12:51

  @Jeggy 

Hi, 
Please confirm the following information for your issue.
  1. What's the model number and hardware version of your Tapo camera?
  2. How do you judge that the camera's night vision is not working? Please describe your usage scenario and problem phenomenon in detail for analysis.
Best Regards

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Re:Night vision
2025-06-07 12:14:21 - last edited 2025-06-07 12:14:44

  @Solla-topee 

Hello,

 

Someone will be helping me fix my Tapo CCTV. c200c The night vision is not working, even though I’ve already rebooted and reset the camera. The issue keeps coming back, and the night vision still doesn't work.

 

Please help.

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Re:Night vision
2025-06-09 06:19:07

  @LloydM 

Hi,
How do you judge that the camera's night vision is not working? For example, the camera may not enter night mode after you select Night Mode on the camera's Live View page or experience other issues. Please describe the problem phenomenon in detail.

What are the model number and OS version of your phone? What's the Tapo app version? And what are the firmware and hardware versions of the Tapo C200C?
Best Regards

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