Cannot pair the C225

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Cannot pair the C225

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot pair the C225
Cannot pair the C225
2025-05-26 18:48:01 - last edited 2025-06-09 11:53:38
Model: Tapo C225  
Hardware Version: V2
Firmware Version:

Cannot pair the camera after it connects to the internet 

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Re:Cannot pair the C225-Solution
2025-05-27 08:38:12 - last edited 2025-06-09 11:53:38

  @Sotos1924 

Hi,
Do you see the "Pairing Failed" notification when configuring the camera? If so, you can refer to the following instructions to troubleshoot.
What should I do if I fail to configure Tapo Camera?
 

If not, please describe the detailed usage scenario and where you encounter the error message. Could you please send us a picture of the error message?

 

Best Regards

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Re:Cannot pair the C225-Solution
2025-05-27 08:38:12 - last edited 2025-06-09 11:53:38

  @Sotos1924 

Hi,
Do you see the "Pairing Failed" notification when configuring the camera? If so, you can refer to the following instructions to troubleshoot.
What should I do if I fail to configure Tapo Camera?
 

If not, please describe the detailed usage scenario and where you encounter the error message. Could you please send us a picture of the error message?

 

Best Regards

Recommended Solution
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