Deco M4 Connectivity Issue (Windows Only)

Deco M4 Connectivity Issue (Windows Only)

Deco M4 Connectivity Issue (Windows Only)
Deco M4 Connectivity Issue (Windows Only)
2025-06-03 09:27:24 - last edited 2 weeks ago
Model: Deco M4  
Hardware Version:
Firmware Version: 1.6.5 Build 20241231 Rel. 41802

Hey everyone, I recently purchased the TP-Link Deco M4 mesh system, and while it’s been great overall, I’ve run into a frustrating issue.

All my devices—phones, tablets, and even a Mac—connect seamlessly and have internet access.

However, all three of my Windows laptops are showing “Connected, No Internet” when connected to the Deco Wi-Fi.

  • Tried restarting both the Deco units and the laptops 

  • Updated drivers on the laptops 

  • Even tried changing DNS settings 

  • reset decos network and switched positions and setup from scratch 

  • i am tried both in router mode and access point mode 

  •  

Still no luck. It’s strange that only Windows devices are affected, while every other device works perfectly fine. Ii couldnt find a solution, I’d really appreciate some help

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1 Accepted Solution
Re:Deco M4 Connectivity Issue (Windows Only)-Solution
2025-06-04 06:57:46 - last edited 2 weeks ago

  @AbhiZephyr 

Hi, thank you very much for the feedback.

Did all three laptops always report "Connected, No Internet", or did they randomly drop out and report "Connected, No Internet"?

 

Here are some suggestions for your reference:

  • Please install the latest 1.7.0 version here: Deco M4_V1/V2_1.7.0 Official Ready for Test!
  • Turn off "fast roaming" and "beamforming" under the Deco APP>More>Advanced
  • Disable "Mesh Technology" on the Deco APP for all three laptops.

Thank you very much.

Best regards.

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Re:Deco M4 Connectivity Issue (Windows Only)-Solution
2025-06-04 06:57:46 - last edited 2 weeks ago

  @AbhiZephyr 

Hi, thank you very much for the feedback.

Did all three laptops always report "Connected, No Internet", or did they randomly drop out and report "Connected, No Internet"?

 

Here are some suggestions for your reference:

  • Please install the latest 1.7.0 version here: Deco M4_V1/V2_1.7.0 Official Ready for Test!
  • Turn off "fast roaming" and "beamforming" under the Deco APP>More>Advanced
  • Disable "Mesh Technology" on the Deco APP for all three laptops.

Thank you very much.

Best regards.

Recommended Solution
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