Connection speed fluctuates dramatically

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Connection speed fluctuates dramatically

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connection speed fluctuates dramatically
Connection speed fluctuates dramatically
2025-06-12 00:51:20 - last edited 2025-07-03 09:01:41
Model: Tapo C310   Tapo C210  
Hardware Version: V2
Firmware Version: 1.4.2 & 1.4.5

Hello... 
I have a C310 and a C210 and on both cameras the speeds fluctuate between 100s of kB/s to 20 or so kB/s.

It has been happening for a long time. I'm not sure if it has always happened.

They are both on different WIFI connections and I'm pretty sure it is the same for my sister's (who doesn't live with me).

I'm thinking it's something with the app, but I don't know..

Is anyone else having the same issue, and does anyone know how to fix it?

Hello... 
I have a C310 and a C210 and on both cameras the speeds fluctuate between 100s of kB/s to 20 or so kB/s.

It has been happening for a long time. I'm not sure if it has always happened.

They are both on different WIFI connections and I'm pretty sure it is the same for my sister's (who doesn't live with me).

I'm thinking it's something with the app, but I don't know..

Is anyone else having the same issue, and does anyone know how to fix it?

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Re:Connection speed fluctuates dramatically-Solution
2025-06-12 08:59:29 - last edited 2025-07-03 09:01:41

  @So0zie 

Hi,
The speed on the camera's live view page is not a fixed value. Usually, the more complex the camera's live view is, for example, when motion is detected, the higher the speed you see will be.
Best Regards

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Re:Connection speed fluctuates dramatically-Solution
2025-06-12 08:59:29 - last edited 2025-07-03 09:01:41

  @So0zie 

Hi,
The speed on the camera's live view page is not a fixed value. Usually, the more complex the camera's live view is, for example, when motion is detected, the higher the speed you see will be.
Best Regards

Recommended Solution
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#2
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