Kevin_Z wrote

Hey @ZeldaFX  @Elroy1  @Pro-gamer @raven-au  @Innocentone,

 

Just want to ask: have you tried enabling the AI QoS feature on the GE800 to monitor how it would improve your network's performance?

 

We would appreciate your feedback.

  @Kevin_Z didn't monitor but internet kept dropping as i have a lot of devices connected (around 100) without qos internet was stable so disabled it. 

Hello @Kevin_Z,

I have not messed with the A.I. QoS. I will turn it and to test it for you and let you know if I notice any hiccups.

Kevin_Z wrote

 

Elroy1 wrote

Kevin_Z wrote

Hey @ZeldaFX  @Elroy1  @Pro-gamer @raven-au  @Innocentone,

 

Just want to ask: have you tried enabling the AI QoS feature on the GE800 to monitor how it would improve your network's performance?

 

We would appreciate your feedback.

  @Kevin_Z didn't monitor but internet kept dropping as i have a lot of devices connected (around 100) without qos internet was stable so disabled it. 

 

@Elroy1 Thank you so much for responding and letting me know how the AI QoS affects your network.

 

Do you remember how you configured it? I would appreciate it if you could share with us some screenshots. If possible, I hope you can tell me more details like the following:

1. What is your network bandwidth provided by your internet provider? Who is the provider, BTW?

2. Are there many traffic-heavy devices in your network? Are you playing games or streaming online videos?

3. When enabling the AI QoS, are all devices in the network dropping, or just a specific device dropping? Are they all wireless devices? Which wireless band do they connect to?

 

Apologize that I'm asking so many details about your network because I want to understand how the issue was triggered, and I hope we can reproduce it in our lab as well.

  @Kevin_Z  1) 8gb up and download, provider is odido Netherlands 

2) yes, 1 desktop downloads regularly, 1 desktop and 1 ps5 does heavy gaming, 2 televisions does mostly 4k streaming, sometimes 4 tv's at same time. Several network cloud cameras, and a lot Smarthome devices. 

3) completely internet shutdown, getting several messages that devices are offline and also no streaming on tv, after reboot mostly it's back. Without qos enabled it works better without drops. 

Setup is straight from Huawei ONT from 10gb lan to ge800 10gb lan (looking for an sfp module to ditch the ONT but not much time yet to figure out which one i need) 

  @Kevin_Z hi, i have changed my ge800 router back to 1.1.6 because on 1.1.8 when i connect to mlo wifi, all wifis keep dropping out and i have to restart the router every time

Elroy1 wrote

Kevin_Z wrote

 

Elroy1 wrote

Kevin_Z wrote

Hey @ZeldaFX  @Elroy1  @Pro-gamer @raven-au  @Innocentone,

 

Just want to ask: have you tried enabling the AI QoS feature on the GE800 to monitor how it would improve your network's performance?

 

We would appreciate your feedback.

  @Kevin_Z didn't monitor but internet kept dropping as i have a lot of devices connected (around 100) without qos internet was stable so disabled it. 

 

@Elroy1 Thank you so much for responding and letting me know how the AI QoS affects your network.

 

Do you remember how you configured it? I would appreciate it if you could share with us some screenshots. If possible, I hope you can tell me more details like the following:

1. What is your network bandwidth provided by your internet provider? Who is the provider, BTW?

2. Are there many traffic-heavy devices in your network? Are you playing games or streaming online videos?

3. When enabling the AI QoS, are all devices in the network dropping, or just a specific device dropping? Are they all wireless devices? Which wireless band do they connect to?

 

Apologize that I'm asking so many details about your network because I want to understand how the issue was triggered, and I hope we can reproduce it in our lab as well.

  @Kevin_Z  1) 8gb up and download, provider is odido Netherlands 

 

2) yes, 1 desktop downloads regularly, 1 desktop and 1 ps5 does heavy gaming, 2 televisions does mostly 4k streaming, sometimes 4 tv's at same time. Several network cloud cameras, and a lot Smarthome devices. 

 

3) completely internet shutdown, getting several messages that devices are offline and also no streaming on tv, after reboot mostly it's back. Without qos enabled it works better without drops. 

 

Setup is straight from Huawei ONT from 10gb lan to ge800 10gb lan (looking for an sfp module to ditch the ONT but not much time yet to figure out which one i need) 

  @Elroy1 I had the same experience, network dropped out for the entire household twice in less than an hour, mostly there were two devices streaming videos so not a lot of traffic, with 1 gbs/50 mbs.

I only enabled it set the Gaming scene for all apps, there wasn't much else that looked useful.

Another thing that happened was, after doing a factory reset to see if that would help. Not long after setting everything up I rebooted and found the router had been set back to factory defaults, I didn't need that three hours I guess!!

I have reverted to 1.1.6 becuase of this and becuase EasyMesh devices were slowly migrating to the GE800 which isn't ok for some of them with poor connection conditions.

I see that my missing clients in client list looks worse with 1.1.6.

Kevin_Z wrote

 

raven-au wrote

I can't say support engineering (I assume that's who gets the request when one is logged) has been very useful in the past so I haven't bothered to log further problems with them. But in this case I will do any requested investigation tasks and see how it goes.

Keep in mind that I do need to work (from home) so I may not be able to do what's needed straight away.

 

@raven-au 

 

Yes. I understand it. You can discuss with them directly to arrange a remote session when it's convenient for you.

 

raven-au wrote

I know I've implied the missing devices are IoT devices but they are not alone, the TV's for example aren't IoT devices, so it's not just IoT devices.

I'm not sure this is an ARP problem either, as I have said earlier, Alexa control seems to work Ok and is quite responsive.

On the other hand the ASUS WiFi 7 routers I have I see ping timeouts mostly only (maybe completely) for IoT devices which would also make ARP resolution unreliable and when using Alexa I see it fail to carry out tasks or quite slow response or simply no action taken at all.

 

Are the GE800 and 2*BE900 replacing the ASUS WiFi 7 routers?

  @Kevin_Z There will be no remote sessions.

As far as replacing routers goes that's not a useful question, The GE800 + 2xBE900 is one of 4 WiFi 7 kits I have.

I happen to be using the GE800 now because I'd like to see how the gaming features go with it.

The Netgear RBE970 kit doesn't allow me to associate Nintendo switches to 5Ghz WiFi since they are notorious for either connecting or dropping to 2.4Ghz thereby causing problems for people in the hosse using them. Given the incomplete EasyMesh implementation of the Archer devices that's also a problem for the GE800 mesh.

The ASUS GT-BE98 + 2xZenFiFi BQ 16's still have a problem with packet loss, primarily to 2.4GHz devices, but they will get there in time I expect, a recent firmware update to the BQ 16s improved things a bit but it's still not enough.

The 3xBE85's are probably the most stable and best performers I have, but the half backed smart device support essentially causes a confusing split of some devices in the client list, some in the smart device list and some in both lists that I find annoying. At the very least I expect it to support the bulk of the TP Link smart lights, smart power plugs and smart power boards which aren't there yet. Maybe I wouldn't be quite so annoyed with this if I could turn it off (IIRC it can't be turned off but I'd need to go back to them to check that).

Anyway, right now it's GE800, which is partly due to the WTFast support since the ASUS ROG devices have removed that now..