Installed Tapo D235 (battery only) a few months ago and worked perfect for the first 4-5 weeks now it's not detecting any events and hence not sending any notifications (only doorbell ring).
I have attached pictures of my settings and done the detection beta test and that worked perfectly and detected motion but 3 minutes later, no longer picked up any movement.
Battery is also draining very fast
Try to restart the doorbell, see if that helps.
Does the detection work while you're watching the live stream in the Tapo app? Does it work if you do the range detection test again?
@Wayne-TP have restarted plenty of times and rebooted.
Detection works when watching livestream and sends a notification and does work with range detection.
To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm.
If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
@Wayne-TP hi I am having the exact same issue as above could you help
This article should help, take a look. What to do if the Detection feature is not working on the TP-Link Camera?
And you can Post a new thread and share more details of your case.
Helpful: 0
Views: 420
Replies: 5
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
