red light on all the time

red light on all the time

red light on all the time
red light on all the time
2025-09-01 16:52:17 - last edited 2025-09-26 07:50:57

hello I have 1 camere tapo C310 I truy to reset bout the red light still open all the time ,what can I do ? I try to rest no working still red light on ,all the time thank you 

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Re:red light on all the time-Solution
2025-09-02 11:08:09 - last edited 2025-09-26 07:50:57

  @GeorgeRadu 

Hi, 
Please ensure the camera is powered by the original power adapter and cord that came with the camera in the box. Then, press and hold the reset button on the camera for 10 seconds to perform a factory reset. If the camera does not respond to the reset operation, refer to Case 3 in the following instructions to troubleshoot and check if these tips help.
What to do if my Tapo Camera gets bricked after a firmware update?
Best Regards

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Re:red light on all the time-Solution
2025-09-02 11:08:09 - last edited 2025-09-26 07:50:57

  @GeorgeRadu 

Hi, 
Please ensure the camera is powered by the original power adapter and cord that came with the camera in the box. Then, press and hold the reset button on the camera for 10 seconds to perform a factory reset. If the camera does not respond to the reset operation, refer to Case 3 in the following instructions to troubleshoot and check if these tips help.
What to do if my Tapo Camera gets bricked after a firmware update?
Best Regards

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