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Google Chrome browsing issues when using Deco BE95

Google Chrome browsing issues when using Deco BE95

Google Chrome browsing issues when using Deco BE95
Google Chrome browsing issues when using Deco BE95
2025-09-03 15:06:08 - last edited 2025-10-17 09:16:54
Tags: #Network Connectivity #Parental Control #HomeShield #Deco EasyMesh
Model: Deco BE95  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20241217 Re;. 38308

Hello,

 

Here is my home configuration:

 

Bell Modem 3GB fibre connection (basement) -> Deco BE95 (basement) -> Switch which is used to connect via cable the other computers, access points (attic), and the 2nd DECO (main floor). In addition to the hardwired devices, this provices a Wi-Fi 2.4 GHz, 5 GHz, 6 GHz, and MLO (5 GHz & 6 GHz). Using HomeShield and Parental Controls (paid to have them fully enabled.

 

Almost everything is working fine except a quite interesting issue that only happens with one MacBook Air when using Google Chrome to browse Internet and when connect wireless (WiFi) or hardwired (ethernet cable) to the configuration above.

 

- The issue is that pages do not load (time-out) or take extremely long to load resulting on a time-out.

- This issue does not happen when using Safari. Only Google Chrome. Only for this laptop.

- This issue also does not happen if I bypass the Deco.

- In other words, whe I connect this laptop via Wi-Fi or cable directly to the Bell modem or when via Hotspot using the iPhone.

- In addition, it does not happen when my son (who owns this laptop) uses it in his school.

- Finally, my other son, who also has a MacBook Air, does not experience this issue when he is using Chrome.

 

Having a background in IT, this is clearly something that is happening between this laptop/user and the Deco. Perhaps a settings in the Google Chrome that results being kind of blocked or delayed by the Deco BE95.

 

Has anyone experienced this type of issue?

Has anyone any suggestion to troubleshoot/debug this issue so I can identify and get it resolved?

 

Thank you in advance for any tip.

 

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#1
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1 Accepted Solution
Re:Google Chrome browsing issues when using Deco BE95-Solution
2025-09-04 07:16:06 - last edited 2025-10-17 09:16:54

  @AndreLMM 

Hi, can you consistently reproduce this issue on that specific MacBook Air?

Would the slow loading/time-out only occur for some web pages?

 

If possible, you can refer to the suggestions to check the process status via Chrome DevTools

https://community.tp-link.com/en/home/forum/topic/794930

Please try to share some screenshots of the network running logs/errors here.

 

Thank you very much.

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:Google Chrome browsing issues when using Deco BE95-Solution
2025-09-04 07:16:06 - last edited 2025-10-17 09:16:54

  @AndreLMM 

Hi, can you consistently reproduce this issue on that specific MacBook Air?

Would the slow loading/time-out only occur for some web pages?

 

If possible, you can refer to the suggestions to check the process status via Chrome DevTools

https://community.tp-link.com/en/home/forum/topic/794930

Please try to share some screenshots of the network running logs/errors here.

 

Thank you very much.

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:Google Chrome browsing issues when using Deco BE95
Wednesday

  @AndreLMM @David-TP

 

I am also experiencing the exact same issue.   Just setup the Deco BE68 with a 3 mesh system.   All devices except for one MacBook pro are working fine on the network.  And my experience with which scenarios work and which don't are nearly identical with @ 

- Google chrome is intermittent but mostly does not work for the majority of use cases tested

   - connecting to Gmail account will load some things but the calendar view times out

  - just trying to load Google.com to attempt a search times out. (I verified that it's a time out issue using Chrome dev tools)

- Safari is working fine without issues for the exact same URLs and web apps

- When the MacBook air is connected via ethernet to one of the mesh routers the problem resolves.   But the minute we re-establish a WiFi connection to the mesh network the problem re-appears

- Restarting the all Mesh devices temporarily resolves the problem, but it it eventually re-occurs

- We still have our other WiFi network with a TP Link Archer AXE75 router and this MacBook pro has no problems with WiFi

 

Also here's some basic Deco setup config:

- all 3 channels active (2.5, 5, 6)

- Separate IoT network is setup but with a slightly different name (uses an _IoT prefix for SSID) and totally different password

- No Guest network

- MLO is not active

- IPv6 is active

- Wireless Network Mode set to High Capacity

- no parental controls or profiles setup

- no QoS enabled

- no VPNs

- IPTV/VLAN disabled

- MAC Clone disabled

- DDNS disabled

- Fast roaming disabled

- Operation Mode is Wi-Fi router

- No address reservations setup

 

I'm going to try resetting my Mesh network as well as the network settings on the MacBook and try to reconnect everything.  I'll post back with results.

 

 

 

 

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#3
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Re:Google Chrome browsing issues when using Deco BE95
Wednesday - last edited Wednesday

  @AndreLMM David-TP

 

I have a new interesting piece of info.  When I switch the Operation Mode over from WiFI Router to Access Point, Chrome starts working fine again!

 

I should add that I do not have a different router connected between the Decos and my Fiber modem.

 

However,  I don't think this is a permanent solution as it renders many of the features I paid for in purchasing the Deco units disabled.

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