@Matts95 

Hi Matts95,

We have two D235 doorbells, both running firmware 1.1.19 and we have no such problems with video artifacts or glitches in recordings at around 4 seconds into every recording as far as I can tell from checking multiple recordings.

One thing to note, both of our doorbells have hard-wired power to an existing doorbell wiring circuit, and the batteries sit at 81% full all the time. RSSI values are -53 on one and -57 on the other. As they are hard-wired, we run both in "Always On" mode, so that may be a factor if your devices wake up when triggered?

I hope that support come back to you with some answers or ideas to try soon.

AJP

  @ajp558 

Apolgies for breaking in but I have a question : I have exactly seen setup as yours but there is some lag in receiving notifications either from doorbell press or events. 
Are you experiencing the same ? 

  @ajp558 I think this is the definitive difference, not being wired having to 'wake up'. I just hope its addressable with firmware.

  @Wayne-TP I will do, nothing yet!

  @Michael_82 Yes I have noticed this, doorbell is pressed, obvioulsy has to wake back up and then notify the phones. The chimes are pretty much instant, but I believe they go through Bluetooth.

  @Michael_82 

Hi Michael,

We find that notifications of doorbell press or events is quite quick and acceptable across the Tapo doorbell sounder, our numerous Alex Show devices in the home and our mobile phones.  Its certainly quick enough to respond to say the postman at the front door and we have been very happy with the hard-wired doorbells and our other Tapo devices which include a C325 camera that is connected over ethernet & powerline rather than wifi (even though we do have a good Asus Mesh wifi network at home).   I think that the sounder responds immediately, the Alex Show devices take about a second (displaying the video shortly thereafter) and our mobile phones receive an alert within a second or two.

I hope that helps.

AJP