Deco S7 Sky Issues

Deco S7 Sky Issues

Deco S7 Sky Issues
Deco S7 Sky Issues
Monday
Model: Deco S7  
Hardware Version:
Firmware Version:

Hello all,

 

I'm looking for some advice to ensure my Deco S7 mesh is configured correctly.

I've recently moved from Virgin to Sky full-fibre 500gb. 

I previously had the Deco S7 working fine with Virgin, but I've been unable to setup the Deco with Sky without the speed dropping.

Connecting ethernet from the Sky hub to my laptop, I achieve 500gb, so I'm getting the correct speed to the hub. I was also getting about 500gb wifi when near the hub.

I've tried the following variations so far:

- Setup Deco as Router, connected via ethernet direct to the Sky hub, with Sky hub Wifi diabled.

- Setup Deco as AP, connected via ethernet direct to the Sky hub, with Sky hub Wifi enabled.

- Setup Deco as Router, connected via ethernet direct to the ONT box.

 

With all the above, I'm only getting about 200gb over Wifi  from the Deco.

 

To check whether it was an issue with the Wifi, I connected the Deco direct to the ONT box (with the Sky hub competely removed), and then connected my laptop via ethernet to the Deco, and still only achieved 200gb.

 

Could someone please support with what the issue may be? I would prefer to just remove the Sky hib and connect the Deco direct to the ONT, but I'm assuming I've probably not configured the Deco correctly. 

 

Thanks in advance

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#1
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3 Reply
Re:Deco S7 Sky Issues
Yesterday

  @cswest 

Hi, can I have the firmware version of the Deco S7?

Have you tested the Ethernet speed directly from the Deco S7? Is it also capped at 200mbps?

 

Please also refer to this link to check the wireless link speed on the mobile clients when connecting to Deco:

How to check the associated/link speed on a wireless client

 

Thank you very much.

Best regards.

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#2
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Re:Deco S7 Sky Issues
Yesterday

  @David-TP 

 

Thanks for the support.

 

Firmware version is 1.5.2 Build 20240927 Rel. 68997

 

I've just tried again connecting my laptop via ethernet to the Deco, which is connected direct to the ONT on the wall.

 

I get different results depending on the tester:

 

speed.cloudflare      405mb

broadbandspeedtest.org.uk    359mb

broadbandspeedchecker   200mb

 

I've checked the wireless link speed using the method in your link and it says Duration zero and Speed zero.

 

In the Network and Internet > WiFi Settings and clicking on the Deco WiFi, there's a setting saying Aggregated link speed (702/866Mbps)

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#3
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Re:Deco S7 Sky Issues
Yesterday

  @safsss Bro latest firmware is 1.6.1 which is released in 2025. What's your hardware version V1 or V1.20 ? And region code is EU or US ?

Please & Thank You !! ❤️
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#4
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