Camera not returning to viewpoints or patrol marks.

Camera not returning to viewpoints or patrol marks.

Camera not returning to viewpoints or patrol marks.
Camera not returning to viewpoints or patrol marks.
Thursday
Model: Tapo C560WS  
Hardware Version: V1
Firmware Version: 1.1.2

My camera has 3 marks set in patrol mode and has 2 viewpoints set in the pan and tilt menu.

During the night my camera patrols between the 3 marks.

During the day my camera is on the 2nd viewpoint.

 

After 24 hours or so the 3 patrol marks are different as are the 2 viewpoints.

 

There appears to be no way of editing a mark or a viewpoint, the only option being to delete them and create new.

 

It appears that the camera is basically forgetting its marks and viewpoints and returning to some approximation.
The longer I fail to delete them and start again the more out the marks become.

 

It's as though the software says "rotate camera 25°" and the mechanism rotates the camera 26°.
This cumulative error finally results in the camera looking at a wall.

 

Multiple reboots don't appear to have fixed it.

 

Any thoughts.

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Re:Camera not returning to viewpoints or patrol marks.
Yesterday

  @AustinLegro 

Hi, 
We have a new firmware (1.1.10_Build_251106_Rel.58689n) that may optimize the offset phenomenon. You can send an email to support.forum@tp-link.com with the following information if you'd like to try the firmware.

 

Subject: [Forum Escalation][ID 851094] Tapo C560WS V1 does not return to viewpoints or patrol marks.
Forum Nickname: [User Provided]
Thread URL:  https://community.tp-link.com/en/smart-home/forum/topic/851094, and the link to your original post
Model&Version: [User Provided]
Description: [User Provided]
  1. A brief description of the phenomenon you experience.
  2. The Tapo C560WS V1's MAC address.

 

Before the Upgrade:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App 
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.

 

Best Regards

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