Disable X50/BE25 Easymesh after Firmware 1.8.0 upgrade - wireless mesh backbone broken

Disable X50/BE25 Easymesh after Firmware 1.8.0 upgrade - wireless mesh backbone broken

16 Reply
Re:Disable X50/BE25 Easymesh after Firmware 1.8.0 upgrade - wireless mesh backbone broken
a week ago

I ran other tests without solving the problem.


In the end, I tried setting an X50 as the primary unit instead of the BE25.


After doing this, everything worked normally again, even after several test reboots.


Finally, I set the BE25 as the primary unit again, and so far, everything is fine.

 

This problem arose two days ago after the internet connection was interrupted by the provider for a few hours.
When the connection was restored, the problem arose.

 

My impression is that when the primary unit is a BE25, the X50 units are not configured correctly or cannot communicate properly with the BE25.


Once reconfigured, using an X50 as the primary unit, everything is stable again, and the BE25 can be restored as the primary unit.

 

The question is: in this scenario, what will happen if the internet connection is lost again for several hours?
Will the X50s lose their configurations again if the connection is lost?

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#12
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Re:Disable X50/BE25 Easymesh after Firmware 1.8.0 upgrade - wireless mesh backbone broken
a week ago

  @Mauroriga 

Hi, thank you very much for the update.

Mauroriga wrote 

The question is: in this scenario, what will happen if the internet connection is lost again for several hours?
Will the X50s lose their configurations again if the connection is lost?

I can't say for sure, as the root cause still hasn't been located.

If you'd like to further cooperate with us, it would be highly appreciated if you could send an email to support.forum@tp-link.com with the details mentioned here:https://community.tp-link.com/en/home/forum/topic/858878?replyId=1673002

(Please add the forum ID#858878.)

Wait for your reply.

Best regards.

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#13
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Re:Disable X50/BE25 Easymesh after Firmware 1.8.0 upgrade - wireless mesh backbone broken
a week ago

  @MeOverHere 
This morning, the DECO X50 called "extra" is offline again after a scheduled reboot that occurred overnight.
The other DECOs connected via Wi-Fi are working properly, as are the two DECO X50s connected via Ethernet cable.

 

 

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#14
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Re:Disable X50/BE25 Easymesh after Firmware 1.8.0 upgrade - wireless mesh backbone broken
a week ago

TPLINK support contacted me to test with an alternative firmware.
The problem appears to be related to the DECO X50 V.1.

I'm writing below the test I performed today and will update you after TPLINK's response.


 

I PERFORMED THESE TESTS:

I CONNECTED TWO DECO V1 AND TWO DECO V1.2 UNITS TO MY NETWORK

ONE V1 AND ONE V1.2 CONNECTED VIA ETHERNET

ONE V1 AND ONE V1.2 CONNECTED WIRELESSLY

 

EVERYTHING WORKED PERFECTLY UNTIL THE SCHEDULED RESTART LAST NIGHT

THIS MORNING, THE WIRELESS DECO V1 WAS OFFLINE AND FLASHING RED, THE CABLED DECO V1 WAS ONLINE BUT WITHOUT ANY CLIENTS CONNECTED

THE TWO DECO V1.2 WERE BOTH ONLINE AND WORKING PERFECTLY

 

 

 

 

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#15
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Re:Disable X50/BE25 Easymesh after Firmware 1.8.0 upgrade - wireless mesh backbone broken
Monday

  @Mauroriga 

I am experiencing the exact same issue with my setup, which consists of one BE25 (firmware 1.1.7) and two X50 V1 units (firmware 1.8.0).

If I remove the two X50s from the network and re-add them, everything works fine. However, if the X50s reboot, the following happens:

  • The X50 connected via Wi-Fi starts blinking red.

  • The X50 connected via Ethernet blinks green but drops all Wi-Fi clients (only Ethernet-connected clients remain functional).

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#16
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Re:Disable X50/BE25 Easymesh after Firmware 1.8.0 upgrade - wireless mesh backbone broken
9 hours ago

 

I did an experiment today.

 

I have the network with 3xBE25 and 3xX50/V1, all connected through ethernet / wired backhaul. I did the following steps: The Main Deco is a BE25

 

1) I removed wired backhaul from one of the BE25s (not the main one) while keeping the unit powered on. The led for this BE25 turned red and unit did not work

2) I powered off all X50s. The moment the last X50 powered off, the led on the non-wired BE25 tuned green almost immediately. The BE25 non-wired unit still works.

3) I powered all 3 wired X50s back on. They flashed red for a long time and then turned green. The non-wired BE25 was unaffected and kept working / LED green.

4) I restarted the non-wired BE25. This BE25 rebooted successfully and the network works.

5) I removed wired backhaul from one of the X50s. The unit stops working and LED turns red.

6) I plugged wired backhaul back in for X50 and waited for led to turn green.The I restarted the whole system (BE25 still unplugged from ethernet). All units are working, but the X50s take a long time to go from flashing red to green. The BE25 wifi backhaul is connected to another BE25. When I plugged back in the ethernet, this BE25 remained connected through wifi and my router gave a network loop warning. I rebooted this unit and it went back ethernet backhaul and the loop is gone.

 

It is clear that the X50s are the problem. If the BE25 unit connects to another BE25, it seems everything is fine, but if it connects to a X50, it becomes part of the problem.

 

 

 

 

 

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#17
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