Firmware problems
I updated the firmware on my DECO BE 63 V2.60 system, specifically Deco BE63(US)_V2.6_1.3.2 Build 26040912, and since then it's been terrible. The devices disconnect constantly, the WAN connection is unstable, and in short, my mesh system is broken in practically every way. I even had to remove the decoders from my house and use an old router until the problem is fixed. I think TP-LINK employees made a mistake when they released the firmware because when I unzipped the file, the name is BE65V2_BE65V3_multi_v2_SP1_V2-up-ver1-3-2-P1[26040912-rel40631]_2026-04-09_12.02.33.
I need a solution soon, please.
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Hi,
I see our technical team is following up on your case via email(TKID260585445). Please feel free to reply to the email if you have any problems.
Best Regards
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Hi, welcome to the community.
If you prefer to troubleshoot the Deco, please refer to this post for further analysis.
Best Regards
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Same issues here with the latest firmware. The most recent update is unstable and so slow!
Is there a path to back-level to the prior firmware? I tried to download and update it manually, but the TP Link admin console told me I needed to use the latest version. Ugh.
Help!?
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Check my post #8, use the link to go back to the previous firmware.
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Hi, welcome to the community.
To identify and resolve the drop phenomenon occurring with the latest firmware on Deco BE63, I would appreciate it if you could verify the information in this post for further analysis.
However, if you prefer to downgrade to the previous firmware, please follow the instructions here: How to Fix a Bricked TP-Link Deco Using Firmware Recovery
Best Regards
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Good morning, I would like to know if the recovery method described in this publication How to Fix a Bricked TP-Link Deco Using Firmware Recovery is 100% reliable, as I do not want to render my Deco BE63 system unusable. I currently have version Deco BE63(US)_V2.6_1.3.2 Build 26040912, and I want to downgrade to Deco BE63(US)_V2.6_1.2.10 Build 20251229
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Hi,
I believe the firmware recovery method described in the instructions is reliable. For the Deco BE63, it's recommended to use Method 2 to downgrade the firmware.
Your case is being followed up on the ticket TKID260585445. To help us locate and resolve the issue more effectively, it's recommended to contact our technical support team via email.
Best Regards
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Hi All,
If you experience abnormal phenomena, such as network instability or device disconnections, after upgrading the Deco BE63 V2 firmware to v1.3.2, we suggest trying the tips below and providing more details about the disconnection. This will help us identify and resolve the issue. Thank you for your cooperation.
1. Please go to the Deco app > More > QoS page and check if the QoS feature is enabled. If it is, please turn it off and check if this helps.
2. Please describe the phenomenon you are experiencing, and share details about the disconnection so we can further analyze the issue:
1) Please describe your network topology, or go to the Deco app > Network tab, tap on a Deco unit, and send us screenshots of the "Show Map" and "Show List" pages.
2) Who is your ISP? What is the "Internet Connection Type" listed under Deco app > More > Internet Connection?
3) What is the LED status on the main Deco and satellite Deco units when the issue occurs?
4) How many devices are connected to the Deco network? When the issue occurs, do devices stay on Wi‑Fi but lose internet, or disconnect from Wi‑Fi? Do all devices experience the issue simultaneously?
5) How do you restore the connection? For example, does rebooting the Deco nodes temporarily restore the connection?
6) Please let us know if you have any special settings enabled, such as Parental Controls, VPN, etc.
Best Regards
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Good evening
With all due respect to the TP-LINK technical support team, after so many posts regarding the Deco BE63(US)_V2.6_1.3.2 Build 26040912 update issue, I believe we, as users, have already made it very clear all the errors this update contains. We have been explaining the consequences for over two weeks.
Regarding the post I am replying to, I believe we, as users, have made it very clear that the fault lies not with us, but with the update itself, because our network topology, DNS, number of connected devices, ISP, and other factors were the same before the update; we didn't change anything.
With the Deco BE63(US)_V2.6_1.2.10 Build 20251229 update, everything worked perfectly, maintaining the same topology and the settings I mentioned earlier.
I think we've already given them too much information for them to release an urgent update and fix the problem, since the issue lies with the firmware developers, not us as users.
The Deco BE63 system is quite expensive, and I think we chose it because we wanted a premium experience, both in hardware and software. I've often regretted buying the Deco system because it's very limited in its configurations; even a $50 TP-Link router has more professional and specific settings.
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