Home Network CommunityDecoBE65 (Pro) Losing Wifi Very Frequently
Deco

BE65 (Pro) Losing Wifi Very Frequently

BE65 (Pro) Losing Wifi Very Frequently

BE65 (Pro) Losing Wifi Very Frequently
BE65 (Pro) Losing Wifi Very Frequently
2 weeks ago
Tags: #Firmware Update #Network Connectivity
Model: Deco BE65 Pro  
Hardware Version:
Firmware Version: 1.3.1 Build 26042912 Rel. 23561

Hello,

 

My Deco's automatically updated to this firmware revision a couple of days ago but what was pretty solid before is now reseting across the mesh daily (twice today already) is it just me ?

 

I have 6 Deco's 5 of these covering and a x50-Outdoor

 

Cheers.

 

 

  0      
0
#1
Options
4 Reply
Re:BE65 (Pro) Losing Wifi Very Frequently
2 weeks ago

  @PaulS1971 

 

I have two BE65 Pro units, both updated to firmware 1.3.1, with no issues since the update (tbh no issues even before the update...), so I guess it is not a generalized issue.

If I were you, I would open a ticket.

  0  
0
#2
Options
Re:BE65 (Pro) Losing Wifi Very Frequently
2 weeks ago

  @PaulS1971 

Hi,
You can refer to the following instructions to troubleshoot if you encounter instability.
Fix unstable connection when connected to the Deco network
 

Please confirm the following information for further analysis.
  1. Please go to the Deco app > Network tab > tap a Deco > send us the screenshots of the Show Map and Show List pages.
  2. What's the LED status on the main Deco and satellite Deco when "network reset"?
  3. Are your client devices disconnected from Deco's Wi-Fi when the issue occurs? Or are they connected but have no internet connection? How do you restore the connection?

 

Best Regards

>> Check What's Currently Going on With Deco >> Deco X50/X50Pro/X50-PoE Pre-Release Firmware 1.7.0 Introduces DoH/DoT, Channel Selection, and More! >> Deco XE75/XE5300/XE75Pro V1 Pre-release Firmware 1.5.0 Introduces DoH/DoT, WireGuard VPN, and More!
  0  
0
#3
Options
Re:BE65 (Pro) Losing Wifi Very Frequently
2 weeks ago

  @PaulS1971 

 

HI,

 

Here are the screenshots, the LED is stable yellow so boot, all clients over the house/garden/garage lost connection.

Saying this it's been nearly 24 hours and no issues (I powercycled them all) where before in the 2 days since the update they went 3 times.

Hope this solves it.

Many thanks

Paul

  0  
0
#4
Options
Re:BE65 (Pro) Losing Wifi Very Frequently
a week ago

  @PaulS1971 

Hi,
If the Deco network is working after rebooting all Deco nodes, you can continue monitoring it for a while. If the same phenomenon occurs, please try setting the Reboot Schedule in the Deco app to reboot the Deco network daily and see if that helps.
How to configure the Reboot Schedule feature on the Deco
Best Regards

>> Check What's Currently Going on With Deco >> Deco X50/X50Pro/X50-PoE Pre-Release Firmware 1.7.0 Introduces DoH/DoT, Channel Selection, and More! >> Deco XE75/XE5300/XE75Pro V1 Pre-release Firmware 1.5.0 Introduces DoH/DoT, WireGuard VPN, and More!
  0  
0
#5
Options

Information

Helpful: 0

Views: 234

Replies: 4

Tags

Firmware Update Network Connectivity