TP-Link CommunityTapo Smart CameraC420 not showing live view but draining battery and online
Tapo Smart Camera

C420 not showing live view but draining battery and online

C420 not showing live view but draining battery and online

C420 not showing live view but draining battery and online
C420 not showing live view but draining battery and online
Yesterday
Tags: #Live View #Device Connectivity
Model: Tapo H200   Tapo C420  
Hardware Version: V1
Firmware Version: 1.6.1 / 1.4.2

Hello, I have a Hub H200 and Tapo C420. Two cameras connected but not showing anything. I can only see tap to refresh. Battery is draining as well even though live view is not visible. I already tried resetting and power cycle for both camera and hub but to no avail. 
Hub firmware 1.6.1

C420 firmware 1.4.2

Tried to update but saying up to date. Can you please guide what else to do?

 

Thank you.

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Re:C420 not showing live view but draining battery and online
11 hours ago

  @dramme 

 

This should be an issue that has been addressed in Tapo H200 latest firmware 1.7.1.

 

If your device hasn't received this new version, you can apply a beta firmware as the solution. Check here for more details: Tapo Camera/Doorbell Video Feed Failure on Tapo H200 Hub: Live View & Recording Unavailable

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Replies: 1

Tags

Live View Device Connectivity