Hello,

I am experiencing a critical issue with my Tapo C246D (HW: 1.0, FW: 1.1.5).

Every time I try to enable the "Device Alarm" feature via the Tapo App, the camera immediately loses communication, freezes, and goes offline.

My Wi-Fi signal strength is excellent (-31 RSSI), and the camera is connected to a 2.4G network. Internet access is working perfectly fine for other devices on the same network. It seems like a hardware or firmware freeze during the logical initialization of the alarm trigger.

In short, when I activate the alarm and it detects someone, the camera's LED turns red, it loses communication, stops transmitting, and restarts. It doesn't make a sound or light up; it just keeps restarting.

Could you please help me find a solution or check if this is a known bug for this firmware version?

Thank you!