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Archer VR400 DSL Errors (pkts)

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Archer VR400 DSL Errors (pkts)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer VR400 DSL Errors (pkts)

2020-12-19 09:06:08 - last edited 2022-02-25 00:55:11

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Archer VR400 DSL Errors (pkts)

2020-12-19 09:06:08 - last edited 2022-02-25 00:55:11

Model: Archer VR400

Hardware Version: V3

Firmware Version: 1.3.0 0.9.1 v00a1.0 Build 201109 Rel.54507n

Hi, I'm new here.

I've noticed my Archer VR400 AC1200 is generating DSL errors on both up and downstream.

This is my 2nd VR400 and both devices have been seeing these errors.

Firmware is the latest available and the errors have been seen since I unboxed the devices.

I've had an engineer out who fitted a new filtered master socket which the router is connected to direct without any extensions. While running full end to end tests he saw errors with the VR400, but when I changed back to my older W9970 V3 tp link router everything was fine. That's the reason I got another new VR400

I'm confused if these errors are expected since they were not showing on old router? They are showing on 2 new VR400's, but I know my line is fine and passed testing on older router.

Could a setting be invalid on the router causing the errors?

Thanks

Craig

File:

Screenshot_20201219-085027.jpgDownload

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#1

1 Accepted Solution

2022-02-25 00:55:06 - last edited 2022-02-25 00:55:11

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Re:Archer VR400 DSL Errors (pkts)-Solution

2022-02-25 00:55:06 - last edited 2022-02-25 00:55:11

Hi, for the downstream Errors spike issues, please refer to this link to get further assistance.

[Solution]Downstream Errors (pkts) increases after ~ 12 hours of usage. Download bitrate drops down dramatically

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Recommended Solution

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#5

4 Reply

2020-12-23 11:23:58

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Re:Archer VR400 DSL Errors (pkts)

2020-12-23 11:23:58

This may need to be verified with the R&D, while if you actually don't encounter any issue with the modem usage, you may ignore it.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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#2

LV1

2020-12-23 11:54:14

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Re:Archer VR400 DSL Errors (pkts)

2020-12-23 11:54:14

Thanks Kevin. Everything else is working ok. I was just worried there were still some faults somewhere. No-one likes to see errors on a new device 😂

I have attached anothe screen shot showing increased errors.

Thanks

Craig

File:

Screenshot_20201223-115010.jpgDownload

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#3

2020-12-23 12:03:58

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Re:Archer VR400 DSL Errors (pkts)

2020-12-23 12:03:58

Hi, understand that now. We have reported this concern to the support engineers, they will likely reach out to you via email to analyze it.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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#4

2022-02-25 00:55:06 - last edited 2022-02-25 00:55:11

Posts: 12350

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Registered: 2020-04-14

Re:Archer VR400 DSL Errors (pkts)-Solution

2022-02-25 00:55:06 - last edited 2022-02-25 00:55:11

Hi, for the downstream Errors spike issues, please refer to this link to get further assistance.

[Solution]Downstream Errors (pkts) increases after ~ 12 hours of usage. Download bitrate drops down dramatically

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Recommended Solution

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#5

2020-12-19 09:06:08 - last edited 2022-02-25 00:55:11

Posts: 2

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Registered: 2020-12-19

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