SMS not working on MR600 V2 with Jio SIM
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Hi,
The whole SMS functionality is not working with Jio SIM.
It gives error Code 56 as the log is attached below.
It says:
"USER: Send sms result code, errorCode = 56."
Firmware Version: 1.2.0 0.9.1 v0001.0 Build 201203 Rel.59032n
Hardware Version: Archer MR600 v2 00000001
Please fix this asap!
Every time I want to receive or send an SMS, I have to put SIM in my
Thank you.
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Hi, it is suggested to refer to this link for more suggestions:
[Solution] Can’t send and receive SMS on TP-Link 4G Routers with Jio SIM card
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Can you explain more about the sms issue you are encountering? Do you mean you cannot receive or cannot view the messages? Can we have some screenshots about it?
You may try to hard reset the router to factory defaults by pressing and holding the reset button until the LEDs flash off then on, after that, verify whether you can see the message under SMS-Inbox and Basic- network map page.
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I have tried resetting the router couple of times already, no luck!
I have also tried entering the message center number, no luck!
I have to eject SIM a couple of times a week just to get an OTP, no luck!
This issue exists on other tp-link routers too. You must have seen threads for them as well.
The issue only occurs with the JIO sim, other operators seem to work fine.
Here is the SMS sending GIF:
And here is the LOG:
I hope this information helps you to fix this serious issue!
Thanks!
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We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.
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@Kevin_Z Great, Thanks!
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@Sukhchain Did you get any solution? I am facing the same issue.
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Same issue and errorcode 56 with french provider Bouygues Telecom
Seems not releated to one provider ....
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Hello, can you confirm what is the firmware version of your MR600 v2? You can check and update the firmware we provided here:
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Not yet, their engineers are saying they will contact Jio to resolve this issue.
So far there is no update for it.
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@Kevin_Z This beta firmware is for MR600 V1 and this thread is all about V2. Does this firmware work with V2 as well?
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Regarding the SMS issue you reported with Jio SIM, I'm afraid there is currently no beta firmware yet, you can check with the support engineers for the updates.
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