This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Both my LG Smart TV's keeps buffering after switching to DecoXE75
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello TP-Link Community
Since I've changed my network equipment from ASUS to TP-Link DecoXE75 I've had issues with buffering on both my LG Smart TV's when watching Disney+, Netflix and other streaming services directly on the Smart TV even when the TV is the only device using our broadband.
First of all, I've never had this issue before with my old router.
I currently have 2 DecoXE75.
The first Deco is my main and is being used as our main router and is connected to our modem from my ISP in bridge mode.
The second Deco is connected as a mesh wirelessly.
Most of my devices is connected to my 2,4/5Ghz network, except all my smart home equiptment that is connected to my IoT network and my gaming PC and mobile that is connected to my 6Ghz network.
My internet speed is 500Mbit/s Download and 500Mbit/s Upload
I've tried following things to try and fix it myself:
- Added both Smart TV's as "High Priority"
- Made sure that the TV's are connecting to the closest Deco (The TV in the livingroom is connected to the main Deco and the one in my bedroom is connected to the second Deco)
- Tried restarting the Deco's (Even tho I've made them restart every monday night)
- Tried connecting them to a newly created IoT network running 2,4Ghz, just to see if that made a difference
I don't know what I can do about this, so I was hoping some of you could help?
It's a bit frustrating, due to it not being an issue with my old equipment.
Thanks
C. Steinhaugen
Hi, welcome to the community.
It's sad to know that may have unintentionally left a negative impression. I know it might not sound persuasive but every issue has its unique underlying circumstances, and they are not always attributable to the same cause. If possible, our engineers would still be more than willing to assist and actively contribute towards resolving the problem.
If you don't mind, the following suggestions are still worth a try:
1. turn off the "Mesh Technology" for the 2*LG smart TVs.
2. add them to "Device Isolation" to avoid wireless interference from other mobile devices in the network.
Thank you very much and best regards.
