Channel settings don't propagate to Easymesh Satellites

Channel settings don't propagate to Easymesh Satellites

Channel settings don't propagate to Easymesh Satellites
Channel settings don't propagate to Easymesh Satellites
2024-08-05 22:30:56 - last edited 2 weeks ago
Model: Archer BE800   Archer BE550  
Hardware Version: V1
Firmware Version: 1.1.6 (beta, but also not working on latest stable release)

Hi there, I'm having a strange issue where my channel settings (width and channel number) don't propgate properly to my APs (Satellites) under EasyMesh.

 

I have 3 Routers:

 

1. BE800 (Main Router), Basement

2. BE550 (Satellite), Living Room

3. BE550 (Satellite), Office

 

The Satellites are using EasyMesh with Wired Backhaul.

 

When changing the Channel settings on the main BE800 router, the settings are only reflected on that router and not by the Satellites. Am I missing something? Is this a bug? There doesn't seem to be any way to choose channel settings for satellites.

 

I'd like to disable 160mhz but the setting won't change on the Satellites:

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Channel settings don't propagate to Easymesh Satellites -Solution
2024-08-08 07:17:14 - last edited 2 weeks ago

  @Nima158 

 

Hi, we have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

Recommended Solution
  0  
  0  
#8
Options
7 Reply
Re:Channel settings don't propagate to Easymesh Satellites
2024-08-05 23:01:51

  @Nima158 

 

Hi,

 

Have you also observed this issue with other channels or other bands? (like, set channel from "Auto" to 120 or try it with the 2.4 GHz band)

  0  
  0  
#2
Options
Re:Channel settings don't propagate to Easymesh Satellites
2024-08-06 06:20:03 - last edited 2024-08-06 06:26:45

  @woozle Yes the issue is observed when I set a specific channel.

 

I've also tested it with 2.4Ghz and it's the same there too.

 

Ignore the renamed AP:

 

  0  
  0  
#3
Options
Re:Channel settings don't propagate to Easymesh Satellites
2024-08-06 11:20:54

  @Nima158 

 

Hi, thanks for posting question here.

Let me consult the senior team whether it is normal or not.

BTW, what is firmware version of your 2 Archer BE550?

Are your BE550 connected to the main BE800 at the same time?

And no other network devices like switch in your network topology?

What tool did you use to check channel and channel width?

Thanks for your further sharing in advance~

  0  
  0  
#4
Options
Re:Channel settings don't propagate to Easymesh Satellites
2024-08-06 13:49:18 - last edited 2024-08-06 13:49:44

  @Marvin_S 

 

> BTW, what is firmware version of your 2 Archer BE550?

 

I'm using beta firmware but the same issue exists on stable aswell. I switched to beta to check if the issue was fixed.

 

  • BE550
    • 1.0.11 Build 20240801 rel.15163
  • BE800
    • 1.1.6 Build 20240711 rel.7893(4341)

 

> Are your BE550 connected to the main BE800 at the same time?

 

Yes, each BE550 has a dedicated ethernet cable back to the main router. No daisy chaining.

 

> And no other network devices like switch in your network topology?

 

No switches on my network. Main router has no devices besides the two B550s connected. I do have some ethernet devices plugged into each satellite.

 

> What tool did you use to check channel and channel width?

 

Ubiquity WiFiman: https://play.google.com/store/apps/details?id=com.ubnt.usurvey&hl=en_CA

  0  
  0  
#5
Options
Re:Channel settings don't propagate to Easymesh Satellites
2024-08-08 05:54:35

  @Nima158 

 

Hi, thanks for your update.

After consulting the support engineers, it is suggested to wait for several minutes to check after changing channel settings.

Also, it is suggested to change another software to scan the wireless settings. You may use inSSIDer on Windows PC or WiFi Analyzer on Android phone.

If the same issue remains, we would like to escalate your case to the support engineers.

Thanks for your cooperation~

 

 

 

 

 

  0  
  0  
#6
Options
Re:Channel settings don't propagate to Easymesh Satellites
2024-08-08 06:21:48

  @Marvin_S 

 

I have waited several days after changing the settings and they still haven't propagated to the satellites.

I have also checked with inSSIDer and I can see the same issue reflected on there.

 

Please let me know if I'm missing something:

 

 

  0  
  0  
#7
Options
Re:Channel settings don't propagate to Easymesh Satellites -Solution
2024-08-08 07:17:14 - last edited 2 weeks ago

  @Nima158 

 

Hi, we have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

Recommended Solution
  0  
  0  
#8
Options

Information

Helpful: 0

Views: 323

Replies: 7

Related Articles