no me conecta el PPPoE

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

no me conecta el PPPoE

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
no me conecta el PPPoE
no me conecta el PPPoE
2025-03-25 20:07:29 - last edited 2025-03-31 01:38:05
Model: Archer AX55 Pro  
Hardware Version: V1
Firmware Version: 1.3.1 Build 20240426 rel.31941(5553)

buenas. soy de argentina. Tengo un módem mitrastar gpt-2541 de movistar fibra. lo he usado sin problemas en modo bridge conectado al ax55 pro. De repente, el ax55 pro no me conecta mas por el pppoe. probe de todo, perdi horas y horas y no logre solucionarlo. Así que, por ahora, lo estoy usando ambos en modo enrutador, con el ax55 pro manejando la mayor parte de las conexiones.

 

Además tengo un módem tp link Tx-6610 versión 5 pero que aún no pude estrenar porque no se bien configurarlo.

 

muchas gracias para quien pueda ayudarme.

  0      
  0      
#1
Options
1 Accepted Solution
Re:no me conecta el PPPoE-Solution
2025-03-26 06:19:05 - last edited 2025-03-31 01:38:05

Hi @sciffo,

According to the translation of Google Translate, I think that your question is that Archer AX55 Pro has no internet after configuration. If there is any discrepancy, please describe it in English.

If the router has no internet or internet is offline, please try the steps below:

Orange/Red Internet light on the router:

    1. Identify whether your router or ISP is the problem by connecting your PC directly to the modem to check the internet access. If the Internet is not working, contact your ISP.

    2. Turn off the Modem and the Router, then power on the Router, turn on the modem once the router is fully powered on.

    3. Log in to the web UI via http://tplinkwifi.net and follow the Quick Setup to set it up.

4. Please go to Advanced > Network > Internet > Mac Clone to clone the MAC address of your PC.  Please follow the FAQ: How do I configure MAC Address Clone on my TP-Link Archer Router?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
6 Reply
Re:no me conecta el PPPoE-Solution
2025-03-26 06:19:05 - last edited 2025-03-31 01:38:05

Hi @sciffo,

According to the translation of Google Translate, I think that your question is that Archer AX55 Pro has no internet after configuration. If there is any discrepancy, please describe it in English.

If the router has no internet or internet is offline, please try the steps below:

Orange/Red Internet light on the router:

    1. Identify whether your router or ISP is the problem by connecting your PC directly to the modem to check the internet access. If the Internet is not working, contact your ISP.

    2. Turn off the Modem and the Router, then power on the Router, turn on the modem once the router is fully powered on.

    3. Log in to the web UI via http://tplinkwifi.net and follow the Quick Setup to set it up.

4. Please go to Advanced > Network > Internet > Mac Clone to clone the MAC address of your PC.  Please follow the FAQ: How do I configure MAC Address Clone on my TP-Link Archer Router?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
Re:no me conecta el PPPoE
2025-03-26 12:32:10

  @Joseph-TP 

 

Friend, thank you very much for the reply.

1) I've tried the Mitrastar modem directly connected to the PC in bridge mode and it works perfectly.

2) I've done it, but everything remains the same.

3) I also did this step and nothing changed.

4) I DID NOT do this step. I'll try it when I'm not working. What does this achieve?

Thank you very much!

Joseph-TP wrote

Hi @sciffo,

According to the translation of Google Translate, I think that your question is that Archer AX55 Pro has no internet after configuration. If there is any discrepancy, please describe it in English.

If the router has no internet or internet is offline, please try the steps below:

Orange/Red Internet light on the router:

    1. Identify whether your router or ISP is the problem by connecting your PC directly to the modem to check the internet access. If the Internet is not working, contact your ISP.

    2. Turn off the Modem and the Router, then power on the Router, turn on the modem once the router is fully powered on.

    3. Log in to the web UI via http://tplinkwifi.net and follow the Quick Setup to set it up.

4. Please go to Advanced > Network > Internet > Mac Clone to clone the MAC address of your PC.  Please follow the FAQ: How do I configure MAC Address Clone on my TP-Link Archer Router?

 

  0  
  0  
#3
Options
Re:no me conecta el PPPoE
2025-03-27 09:57:14

  @sciffo,

The fourth step is to verify whether the ISP has set up a Mac filter. Copying the Mac address of a PC that can access the Internet normally to the router may allow the router to access the Internet.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#4
Options
Re:no me conecta el PPPoE
2025-03-27 12:59:17

  @Joseph-TP 

 

Thanks a lot for the information, my friend. It's helpful to know.
I haven't taken the test yet. I'll try to do so later today. When I do, I'll report back here.

Joseph-TP wrote

  @sciffo,

The fourth step is to verify whether the ISP has set up a Mac filter. Copying the Mac address of a PC that can access the Internet normally to the router may allow the router to access the Internet.

 

  0  
  0  
#5
Options
Re:no me conecta el PPPoE
2025-03-29 02:12:08

Joseph-TP wrote

  @sciffo,

The fourth step is to verify whether the ISP has set up a Mac filter. Copying the Mac address of a PC that can access the Internet normally to the router may allow the router to access the Internet.

  @Joseph-TP 

 

Dude, I just tried cloning the MAC address and it worked! Thanks so much.

Now I need to use the TPlink TX-6610 v5 bridge modem I bought to replace the Mitrastar. What can I do in this case?

  0  
  0  
#6
Options
Re:no me conecta el PPPoE
2025-03-31 01:53:44

Hi@sciffo,

TX-6610 is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. We recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.
 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#7
Options

Information

Helpful: 0

Views: 395

Replies: 6