Deco X50 Mesh System Idle Devices are getting disconnected from network

Deco X50 Mesh System Idle Devices are getting disconnected from network

Deco X50 Mesh System Idle Devices are getting disconnected from network
Deco X50 Mesh System Idle Devices are getting disconnected from network
12 hours ago
Model: Deco X50  
Hardware Version: V12
Firmware Version: Deco X50(EU)_V1.20_1.4.5 Build 20240828

I am running 2 X50s in connected via ethernet backhaul in Wifi Router mode with PPPoE connection. I have no issues using the active devices, whether they are connected via ethernet or Wifi. I have Fast Roaming and Beamforming disabled, running Wifi on just 5Ghz where IoT network is on 2.4Ghz. When I reach around 25 devices in the network, idle devices are going offline (Including phones/tablet/TVs along with IoT devices). Both my Samsung device and my wifes Iphone15 or either of our TVs are getting disconnected if left on idle. 

I have tried different Wifi bandwidths, address reservation, fixed MAC adresses etc. to no avail.

For example, my TVs fail to load the next episode because they have already buffered the current episode were idling.

Or when I first open my phone screen, it takes around 5-6 secs for it to actually regain internet access.

 

  2      
  2      
#1
Options
1 Reply
Re:Deco X50 Mesh System Idle Devices are getting disconnected from network
11 minutes ago

  @mandornal 

Hi, welcome to the community.

How long have you had the Deco X50s? Did the issue start recently?

 

I saw you highlighted "When reaching around 25 devices". If there is less than 25 online clients, would the mobile clients tend to be online and connected to the WiFi?

 

Have you tried to manually set the preferred Deco and WiFi bands to see if it made any difference?

How to select a preferred signal source on the Deco App

 

Wait for your reply.

Best regards.

  0  
  0  
#2
Options

Information

Helpful: 2

Views: 44

Replies: 1