Hi, Our engineering team has analyzed the case and reached a preliminary conclusion. We identified that the issue is caused by the H.265+ encoding mode. H.265+ consumes more of the camera's...

Hi, @Vishlamba To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is [TKID260556917],...

Hi, @Bug_do_Ti Thank you very much for your patience waiting for our reply. The v2.3.1 firmware for ER7206 V2.20 has been pushed via our cloud. Regarding the issue you mentioned that the firmware is...

Hi, @Zhmak Thank you for posting on our business forum. To help us better analyze your case, we would like to confirm a few details and collect necessary information from you: Could you please first...

Hi,@For-Soft Thank you for posting our business forum. To clarify, just like all other existing Omada gateways, the ER7206 does not yet support this feature for the time being. This functionality is...

Hi,@Trevnz Thank you for posting on our business forum. All of our metal-cased are compatible with shielded twisted pair (STP) cables. For most metal-enclosed network devices, the housing of the RJ45...