Forums/
Controllers
2025-06-21 12:06:37
@UlyssesSteven You need to make sure the client has access to the portal, check the router ACL, maybe you need to set Pre-Authentication Access under Access Control in the portal settings. Disable...
1HELPFULS
Forums/
Gateways
2025-06-20 06:43:38
sobephish wrote Hi Friends! I checked the product specifications page, and did a search before posting. Does the ER8411 support hot standby / failover ? I can't confirm either way so far. Thanks for...
0HELPFULS
Forums/
Controllers
2025-06-19 13:20:56
I can't remove a site from the Threat Management Map in global view, when I remove a site it comes back after a refresh. When I create a new site, it is automatically added to Threat Management Map...
0HELPFULS
Forums/
Gateways
2025-06-19 10:14:50
@Julian2111 Have you tried adopting it to another controller? There could be something wrong with the controller. You can install the controller on a Windows PC to test, it's easy to do so you can...
0HELPFULS
Forums/
Gateways
2025-06-19 09:34:20
@Julian2111 yes that's strange, I've had the ER8411 since it was launched but haven't had that problem before. but I agree that it seems a bit strange that the ER7412-M2 works without any problems.
0HELPFULS
Forums/
Gateways
2025-06-19 09:02:46
@Julian2111 Ok, yes there has been a bit of an issue with the SFP ports which should be fixed, but RJ45 should work. I use the SFP+ port connected to a SG2428P with a unifi DAC cable and have no...
0HELPFULS
