Hi, Please also try different power socket and reset the device. If it still cannot help, please contact the local support team to check the warranty for you.

@mdsparky Besides, please also check the distance between the cameras and the nearest Deco unit. You can download a wifi analyzer to test the signal from the Deco at the camera's location. If the...

@awojj Thank you so much for taking the time to post the issue on the TP-Link community! May I confirm who is your ISP? For your case, please change your DNS settings to 8.8.8.8 and 8.8.4.4 and check...

@Ruth-Pimentel_2 Hi, The numbers on the Deco APP just show the real-time speed. If you want to check the real download speed on your end devices, you can check it on speedtest.net. For your phone and...

@ilyami Hi, Please make sure that the internet is working normally on both your phone and on Deco when you upgrade firmware. You can update/reinstall the APP, connect the phone to the Deco network...

@networksquirrel Hi, Both topology can work. For the first case, the Ethernet backhaul would usually be more stable than WIFI backhaul. As the WIFI backhaul may be affected by the working environment...