@ilyami Hi, Please make sure that the internet is working normally on both your phone and on Deco when you upgrade firmware. You can update/reinstall the APP, connect the phone to the Deco network...

@networksquirrel Hi, Both topology can work. For the first case, the Ethernet backhaul would usually be more stable than WIFI backhaul. As the WIFI backhaul may be affected by the working environment...

@deco-dent Hi, The blinking blue light on the Deco means it is ready to be set up. Here is a set-up guidance for you: Deco Setup Walkthrough. About the satellite Deco with blinking red light, you...

@allcowsmoo Hi, If your topology is like modem--switch---2*Deco X50-POE, then please set up the Deco as Access point mode. There is no need to add another Ethernet cable between the two Deco units....

@Shinichiro Hi, Please make sure that you logged in with the owner account, connect the phone to the Deco WIFI, enable the location permission for Deco APP and then refresh the Deco APP. Have you...

@mdsparky Hi, For the unstable connection issue, please try the following troubleshooting steps: 1. Check the WIFI signal strength between the Deco unit and the cameras in the client list. If is it...