@Gaston_C Hi, welcome to the community. Can you leave me a message with the MAC address of the problematic Deco X60? Have you tried to connect this Deco X60 via an Ethernet cable to one of the Deco...

@Lord_Kelemvor "I have a fiber line with 300mbps speed on the 3rd floor." Hi, I suppose you meant the ISP internet box/modem is on the top floor, right? How many network devices do you plan to...

@GaryGnu Hi, welcome to the community. I suppose this Deco X60_V3_1.0.9 is one of the satellite Decos. Its LAN IP address can be found on the Deco App device settings. When you updated this Deco, did...

@Argo83 Thank you very much for the update. I consulted your case with the local support colleagues earlier, and they'll get back to you as soon as possible. Thanks a lot for your understanding and...

@Chris_Wach83 Hi, thanks for the update. I'm afraid it remains uncertain when the channel selection will be introduced to Deco X50_V1.2 and Deco XE75. Moreover, for the EU version, due to the...

@SayeemAhmed Hi, thanks for the update. Can you help me submit the Deco App log here: How to submit Deco APP log If possible, can you also log into the web admin UI and help me save a copy of the...