Hi, The reported phenomenon has been resolved in the latest firmware 1.1.5 Build 251205 Rel.74991n. Please ensure your camera is up to date if you encounter the same phenomenon. How to update the...

@Daffydd16 Hi, Usually, viewing the camera's live feed in the Tapo app won't affect other devices. In your situation, is the independent security light a TP-Link device? If so, what's the model...

@Smartavenue Hi, The TC65 is an outdoor security camera. You can refer to the instructions below to install waterproof cable connectors. How to Install Waterproof Cable Connectors Best Regards

@AVNISH Hi, You can refer to the instructions below to check whether your camera's detection settings and position are proper. What to do if the Detection feature is not working on the TP-Link...

@Jyotesh Hi, We don't have detailed information about the release dates or availability of specific Tapo models in different countries or regions. However, here are some steps you can take to check...

@tan98010 Hi, We don't have the instructions to update the Tapo C246D's firmware via SD card. In this situation, please try the following steps and see if they help. 1. Turn off your camera, and...