@Tapouser24 Hi, You can refer to the following instructions to troubleshoot if you fail to format the SD card in the Tapo app. What should I do if the SD card cannot be formatted/recognized? If the...

@Lalbcid Hi, If your Tapo camera displays the correct date and time after configuration, but the date and time become incorrect after connecting to a third-party app/NVR via ONVIF, please adjust the...

@decision6 Hi, In your specific usage scenario, I have no more suggestions to provide about the Tapo C660. You may consider purchasing an outdoor Tapo camera, which is powered by a power adapter...

@roydz Hi, thank you for sharing your experience. In this situation, you can follow their guide to get further assistance.

@Drandakis Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. On the other hand, you can try to reboot your router and...

@Solla-topee Hi, Based on the video you provided in a private message, camera notifications are being received normally in the Tapo app > Home tab > Bell icon, indicating that our camera notification...