@Izzar @MonGeller Hi, If the camera is unable to find your home Wi-Fi network but able to find other Wi-Fi networks when configuring it, you can try: 1. Reboot the router, wait for a while and when...

@botsy Hi, Does the Tapo C310 can't detect its default SSID(Tapo_Cam_XXXX) or router's Wi-Fi network? How about the LED status on the camera? When resetting the camera, what changes in the LED...

@Michaelis Hi, The Detection feature(including the AI detection types) on the Tapo camera works even if the camera loses the internet connection. Best Regards

@Sendhil Hi, In this case, you can contact your retailer or local support to check if your camera is under warranty. Best Regards

@Atharva_aj Hi, When the power on your house is stable, please power on the camera again and check if the LED has any change. Have you pressed the reset button for 10 seconds when resetting the...

@foxleybob Hi, glad to hear your case is solved, and thank you for your support of our product~