@Rai1706 Hi, Double-confirm the following information: 1. Is the LED on the Tapo C310 solid green even if it shows offline on the Tapo app? 2. Do you see the Ethernet(wired) connection on the Tapo...

@Sendhil Hi, The solid red LED means the camera is staring up according to the UG. In this situation, please confirm: 1. Is the battery inserted into the camera fully charged? How about the LED...

@DeanK Hi, The problem will be resolved on the next official firmware, please wait patiently, and you can update to the new firmware via the Tapo app when detecting it. How to update the firmware of...

@rrawes Hi, Based on the video clip and the troubleshooting you did, it may be your camera has an hardware issue, you can contact your retailer or local support to check if your camera is under...

@GusThePomelo Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@GusThePomelo Hi, Your feature request is the same as this thread, please refer to the suggestions on it to check if it helps. Best Regards