Solla-topeeOffline
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Forums/ Feature Requests
2026-01-04 08:24:02
Re:Person detection in poor daylight
@MikeSC60 Hi, Usually, on the first page of a feature request thread, you can see the number of votes on this thread, and you can tap it to vote. Regarding the phenomenon of the spotlight...
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Forums/ Tapo Smart Camera
2026-01-04 08:03:04
Re:TC71 V2 camera unusable after updating the firmware to version 1.5.1
@ejsa Hi, We don't have such instructions for the TC71. In your situation, you can contact your retailer or the local support team to check whether the camera is under warranty. Best Regards
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Forums/ Tapo Smart Camera
2026-01-04 07:56:59
Re:Firmware Push Request: Tapo C310 V1 stuck on 1.3.0 (Missing Security Fixes and Detection Features)
@Gelindo Hi, Usually, if your camera can be controlled remotely in the Tapo app, it's connected to our cloud server. When a new firmware is fully released for a camera's model number & hardware...
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Forums/ Tapo Smart Camera
2026-01-04 07:39:41
Re:I LOOSE THE CONNECTION EVERY 1-2 DAYS WHEN I TRY TO CONECT AWAY FROM MY NETWORK WITH THE APP
@theseus_lemnos Hi, Thank you for the information provided. You can upload the camera log to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a...
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Forums/ Tapo Smart Camera
2026-01-04 07:12:53
Re:C216 set viewpoints askew
@Sue_Perb Hi, In your situation, we suggest sending the email to support.forum@tp-link.com with the following information for further assistance. Subject: [Forum Escalation][ID 840744] Tapo C560WS...
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Forums/ Tapo Smart Camera
2026-01-04 06:53:55
Re:[Tapo C325WB V2] Cannot Enjoy Full-Color Night Vision Without Activating Spotlights
@JenniferRidgway Hi, In your situation, you can check whether your Tapo C325WB V2's firmware version is the new one 1.2.2 Build 251016 Rel.58489n on the camera's Device Settings > Device Info page....
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