@Seele Hi, Thank you for the information provided. Please note that on the camera's Playback>SD card page, the detection video clip thumbnails will display under the timeline. According to your...

@Francesco58 Hi, You can upload the video to your cloud server, such as Google Drive, generate a link to download the video, and send the link to me. Or I'll forward your case to the tech team so...

@jp_kyoto Hi, I have reported the case to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@conectionist Hi, The latest Tapo app version is 3.3.513, you may try to update the Tapo app on your S10 Lite, and also remember to check the special apps, then check if the Tapo app perform fine on...

@Fifator Hi, The spotlight turns on all night is abnormal when selecting the Smart mode. In this case, please help confirm the following information if you are willing to continue the...

@RadeCH Hi, The new firmware of the TapoC510W also supports RTSP/ONVIF protocol, usually, it can work with Home Assistant. In this situation, you can refer to the instructions below to troubleshoot....