@Luisviana Hi, If you want to change the camera's Video mode, please go to the camera's Live View page on the Tapo app, and then you can select the Video Mode(Auto/Day/Night) on the camera's screen...

@Coljam Hi, You can refer to the instructions below to troubleshoot if your camera does not upload detection video clips to the cloud server. Troubleshooting for cloud video recordings of Tapo Camera...

@Flequi Hi, It's unable to downgrade the Tapo camera's firmware. Why do you want to downgrade the firmware? It's recommended to describe the problem you encounter and I'll help you to handle it. Best...

Introduction If you're experiencing unintended auto-rotation of your Pan & Tilt camera, this can be a concerning issue. In this troubleshooting guide, we'll explore the potential reasons behind the...

Some Tapo cameras are equipped with a highly sensitive starlight sensor. This sensor enables the cameras to capture higher-quality images even in low-light conditions, and we call it Starlight...

@Salvo1983 Hi, After you factory reset the NC450 and try to reconfigure it with the tpCamera app, you can refer to the instructions below. How to set up cloud camera with tpCamera APP? Note: In step...