@apoorv-ch Hi, Usually, the camera recognizes the position where you enable the motion tracking feature as the home position, and it will return to that position automatically after tracking if no...

@Francesco58 Hi, You can go to the Tapo app>tap your camera to enter its Live View page and check if you can stream the live feed smoothly. If so, go to the camera's Playback & Download>Playback>SD...

@Flemming68 Hi, You can refer to the instructions here to troubleshoot and confirm the following information for further analysis. 1. The Wi-Fi signal strength value on your camera's Device...

@Checho_cba Hi, After factory resetting the camera successfully, as you can see in step 5) in the below instructions to reconfigure the camera with the tpCamera app, you need to set a new password...

@Stelios1973 Hi, You can refer to the steps below to troubleshoot. 1. How do you test if the doorbell camera battery is fully charged? Does the LED on the battery turn solid green when charging it?...

@kunmun23 Hi, We have improved the Doorbell Video Call feature and it's under testing. You can send me(@Solla-topee) the MAC address of the Tapo D230 if you want to try the improved feature. With the...