@Samo Thank you for your support of our product~

@123_123 Hi, The detection range of a security camera can vary depending on various factors, including the camera's resolution, sensor type, detection settings, sensitivity settings, and environment,...

@wiseprick Hi, The battery-powered Tapo cameras, such as the Tapo C420, C400, or D230 do not support the RTSP/ONVIF protocol, so you can't watch them via the iSpy program. It's recommended to use the...

@Regisw Hi, You can refer to the instructions below to troubleshoot your case. Troubleshooting for cloud video recordings of Tapo Camera Please help confirm the following information if you need...

@Ottoq Hi, Is the problem that you can't see the detection video clips on the Tapo app>camera's Playback & Download>Playback>SD card page, but you can watch continuous video recordings? If not,...

@Mosquito68 Hi, Have you watched the Tapo C520WS on a third-party app such as VLC or iSpy via RTSP/ONVIF stream? If so, please disconnect the RTSP/ONVIF connection, reboot the camera, and check if...