@Shish_germany Hi, Thank you for the video provided. In this situation, it's recommended to factory reset the camera, reconfigure it, and then check if the pan & tilt feature will work fine. If the...

@maertz Hi, The Tapo C420 is a battery camera and will go into sleep mode when you leave the live view page or do not detect events, and then the spotlight will turn off automatically. When you watch...

@ercovi Hi, Please help confirm the following information about the reported case. 1. Have you enabled other detection types except for person detection? If yes, what's the sensitivity? 2. Can you...

@Zmajur Hello, Thank you for your feedback here, currently, the solar panel does not have this feature, while we don't have any specific details that I can share about if this feature can come to the...

@Samo Hi, Thank you very much for your attempt, and I'll wait for the test results. I have informed the tech team to send an email to you, and you can reply to the email with the video showing the...

@ErcanGUNES Hi, Thank you for your confirmation and yes, this case is solved now. You can keep monitoring for some time and reply to us if there are any updates. Best Regards