@crazy_person Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best...

@Yamahaval Hi, For the KC105(US) V2, the latest firmware(2.3.24 Build 20231225 rel.50792) has solved the problem. If your camera's firmware is not the latest one, please connect your camera to...

@harmandeep Hi, The mic has no difference in hardware between Tapo C520WS V1 and V1.6. Best Regards

@Shish_germany Hi, You can share the video on the thread, I have also informed the tech team to contact you via email, and you can upload the video to the email. Best Regards

@Geraldus Hi, Thank you very much for your feedback. You can vote on this thread "Save Videos on FTP Server / SMB share", and we will keep logging the feature request and forward it to the related...

@tandy1972 @B.M Hi, The new firmware has been pushed to your camera, you can try to update the firmware via the Tapo app and check if the sound quality will be improved. Best Regards