@BjoernD Hi, Your case is escalated, and the case ID is TKID231221685. Best Regards

@Mikey_H Hi, If you have a problem or feedback about the Deco product, it's suggested to start a new thread on the Deco product section. For the RTSP issue with the Tapo camera, please help confirm...

@buce Hi, 1. You can refer to the link below to see the microSD card that can work with the Tapo cameras. General Information about using MicroSD Cards with TP-Link’s Kasa or Tapo Cameras? When...

@jaybiz3 Hi, You can check the LED status on the camera and check the time & date on the camera's Live View page to see if it's online. Usually, when the camera has a solid green light and the time &...

@Matfink Hi, Thank you very much for the feedback and case report. It's suggested to start a new thread on the community according to the Tapo device you have for the reported issue. For example, you...

@Linked-Joe Hi, The KE100 can't connect to the Tapo H200, it can work with KH100 only. Currently, the Tapo H200 can work with Tapo sensors and some Tapo cameras. Best Regards