@BjoernD @sNaKey91 @fernandopereira Hi All, If your Tapo Camera can't be viewed via ONVIF stream after a firmware update, please provide the following information in this thread for further analysis....

@Mozaki Hi, In this situation, it's suggested to contact your retailer or local support to check if your camera is under warranty. Best Regards

Hi Everyone, If you have a 'Tap to Refresh" message that appears on the Tapo camera's Live View page after a firmware update recently, you can refer to the suggestions in the below thread to...

Update on Jan 23, 2024. The reported phenomenon is resolved on the Tapo app v3.1.514, and it's recommended to uninstall the Tapo app on your phone and reinstall the latest one from Google Play or App...

@Maxuk2 Hi, If you want to connect the Tapo camera to a hotspot Wi-Fi from your phone, it's suggested to use a different phone to configure the camera. Usually, after the camera is configured...

@Peatreas Hi, Currently, you can only reset the smart buttons or sensors to factory default settings or remove them from the Tapo app, then reconfigure them to connect to a different hub. Best Regards