@JohanG Hi, Since the Tapo C310 supports standard RTSP and ONVIF (Profile S) protocol, you can use third-party apps that support standard RTSP and ONVIF (Profile S) protocol on a PC to watch the...

@Suvigya Hi, The max FPS option is related to the Powerline Frequency settings(On the camera's Device Settings>Advanced Settings page). If you select 60Hz on the Powerline Frequency page, you can see...

@Chris-F Hi, For the sake of power saving, the Camera is usually in a sleep state (low power consumption). The camera can be woken up when doing some operations on the APP like watching the camera’s...

@SanjayN Hi, Please help confirm the following information for the problem reported. 1. Please send me the MAC address of your Tapo C210 via private message. You can find the MAC address on the Tapo...

@JiorLeo Hi, It's suggested to turn off the camera, wait for a while, turn it back on, and wait for two minutes. Then press the reset button on it for 10 seconds to reset it to factory default...

@toshocorp Hi, It seems you have enabled the Motion Tracking feature so the camera tracks the motion and moves to monitor other areas. You can go to the camera's Device Settings>Detection page to...