Forums/
Tapo Smart Camera
2025-12-15 03:03:21
@Homeparkingauto Hi, If you can't see the download option to download a cloud video clip, please ensure your phone has an internet connection, then refer to the instructions below to download a cloud...
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Forums/
Tapo Smart Camera
2025-12-15 02:59:33
@KevinJK Hi, The error message on the 'Solar Charging Data' page means that the camera is not currently being charged. For example, if it's currently nighttime and there's no solar power available,...
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Forums/
Tapo Smart Hub
2025-12-15 01:51:54
@mibster Hi, Yes, the expected compatibility date for Tapo C545D and H500 is January 2026. (However, please note that this date may change before the official firmware release.) Best Regards
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Forums/
Tapo Smart Camera
2025-12-12 12:25:30
@Fox_2025 @Rafaeleme Hi All, After setting up your camera, if its lens is facing the side as the picture provided in this post, even after tapping the Pan & Tilt Correction button on the Tapo app >...
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Forums/
Tapo Smart Camera
2025-12-12 12:04:16
@Olowedi Hi, For your usage scenario, the following instructions may be helpful. On the existing automation entry to rotate the camera to a specific viewpoint when detecting motion, you can add two...
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Forums/
Tapo Smart Camera
2025-12-12 11:41:36
@AustinLegro Hi, We have a new firmware that may optimize the offset phenomenon. You can send an email to support.forum@tp-link.com with the following information if you'd like to try the firmware....
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