@Charmaine01 Hi, You can try the following steps and see if they help. 1. Turn off your camera, and remove the SD card from it if there is one. Turn the camera back on with the original power adapter...

@Tibsz Hi, Typically, when the video mode is set to Auto, the camera switches between Day and Night modes automatically based on ambient light conditions. If a Tapo C420 does not switch to Day mode...

@steve_p111 Hi, You can try the following steps and check if they help. 1. Please press the reset button on the camera for 10 seconds to perform a factory reset. Wait for two minutes until the camera...

@4zaihalo Hi, Thank you very much for your feedback on optimizing the Tapo C840 notification function. We value your feedback highly and will record it and forward it to the relevant department for...

@th255 Hi, It should be that the camera does not support the detection tag feature if you do not see it in the Tapo app > your camera's live view page. Usually, the size of the 'invisible box' and...

@tom-r Thank you for sharing your experience