@RedNo7 Hi, The position of the privacy zone on the Tapo camera is fixed relative to the camera's lens. Therefore, when the lens moves, the privacy zone shifts accordingly. We recommend that after...

@Rhprao Hi, On the camera's Device Settings > Device Info page in the Tapo app, please find the camera's firmware and hardware version info. Ensure that the camera's microphone and speaker openings...

@AM275 Hi, Typically, on the camera's specifications page on our official website, you can find that the camera supports 2.4 GHz Wi-Fi or 2.4 & 5 GHz Wi-Fi. The Tapo C220 supports 2.4 GHz WI-Fi only....

@DCA31820 Hi, Currently, the Tapo cameras do not support turning the notification feature on or off via a shortcut or automation entry. Thank you very much for your feedback here. I'll log your...

@DereckRose Hi, Please confirm the following information for the reported phenomenon. 1. Have you shared the camera with other users or shared your TP-Link account with other users? 2. What's the LED...

@ONVIF Hi, Usually, when an object moves within the camera's field of view, more image data is generated, requiring additional computational resources to capture, process, and transmit the images. As...