@philsand Hi, Regarding the feature request for adding a "Spotlight Off" mode on the Tapo C325WB V2, the information in this post is the latest update we have received now concerning this request. If...

@piratis Hi, It's unable to identify the detailed causes based on the information we have. It's recommended to protect your account and camera according to the tips in this post. If the same behavior...

@Italy Hi, Usually, the phone logged in with the shared account can receive detection notifications when the camera detects events. If your phone, which is logged in with the owner account, can...

@Jim8456 Thank you for sharing your experience.

@JesusM Hi, thank you for your understanding. Please feel free to reply if you need any further assistance.

@JFK2SFO Hi, When the camera's video mode is set to "Auto", it will automatically switch between Day mode and Night mode based on the ambient lighting conditions. In the situation you described, if...