@Dymmy Hi, For the reported phenomenon, you can contact your retailer or our local team to check if the camera is under warranty. Best Regards

@Jotenko Hi, Thank you for your feedback. For the feature request, you can vote and share your usage scenario on the thread "grant/deny permissions for a shared device" for evaluation. Best Regards

@Tajammul-mohamm Hi, You can refer to the following instructions to troubleshoot if your camera keeps losing connection. What should I do if my Tapo smart device keeps losing connection or going...

@JamesPickle Hi, The Camera Account option is still available on the Tapo camera's Device Settings > Advanced Settings page. However, please note that the battery-powered cameras do not support the...

@philipjackie Hi, The Tapo camera does not support scheduling the detection feature. In your situation, could you please explain why you would like this feature? We can check if your requirements can...

@Shaik456 Hi, For your reported behavior, please confirm the following information for further analysis. 1. How often does the disconnect behavior occur? 2. When the camera is connected to the Wi-Fi...