@jeanghis Hi, Thank you for providing the camera log. Based on the log, we found that the camera's performance was normal over the past week. First, the camera was charging normally at certain times...

@StanW888 Hi, For the requested feature, it's recommended to vote and leave your detailed usage scenario on the thread "Schedule day/night (IR) mode" for evaluation. Best Regards

@Seabass27 Hi, 1. You can refer to the following instructions to troubleshoot for better sound quality. Troubleshooting for better audio quality of my Tapo camera 2. If you have enabled the...

@jwwhite Hi, Since the camera is connected to the internet, when you manage your camera in the Tapo app, it may be managed through our cloud server or the local network. You can ping the camera's IP...

@Krue81 Hi, Thank you for the information provided via private message. It seems your camera is configured successfully now. If you need further assistance, please feel free to reply to us. It's...

@Sams25 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards