@Krue81 Hi, Thank you for the information provided via private message. It seems your camera is configured successfully now. If you need further assistance, please feel free to reply to us. It's...

@Sams25 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Wywlf Hi, The video encoding technologies used by Tapo C210 V2 and Tapo C200C V5 are different. Theoretically, the encoding efficiency of Tapo C210 V2 is better, so it is normal that the bitrate of...

@Sams25 Hi, A firmware that may help in your situation has been pushed to your camera; you can try to update it in the Tapo app. Before the Upgrade: (1) Please be sure you have read the Beta Test...

@jwwhite Hi, Typically, after you set up your camera successfully, you can control it remotely in the Tapo app via our cloud server, including watching the camera's live feed or video recordings....

@ChocoKing Hi, We do not have instructions to downgrade the camera's firmware. In this case, please try the following steps. 1. Power off the camera and remove the SD card if there is one. Power on...