@DannyBosch Hi, Please confirm the following information for further analysis. 1. What's the model number of the SD card inserted into the camera? 2. What's the OS of your phone and the Tapo app...

@cjh75 Hi, We sincerely appreciate your feedback on the Tapo camera's features. We have noted the usage scenario you experienced and will forward this information to the relevant department for...

@SugarBaby Thank you for the update.

@Elder_Bob Hi, Please confirm the following information for the reported case. 1. Please send me (@Solla-topee) the camera's MAC address via a private message. 2. Can you control the camera remotely...

@Elder_Bob Hi, Typically, connecting the camera to the hub won't affect the Tapo Care service. Are there no video clips stored on our cloud server after connecting the camera to the hub? On the Tapo...

@k275 Hi, You can follow the installation and configuration tips below to see if the Tapo C425 is suited for your usage scenario. Typically, you can visit our official website, go to the camera's...